HOW IT WORKS

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Choose your everyday essentials.

Choose from our most popular cuts for healthful, every day eating. These products renew every month.

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Select your monthly add-ons.

Each month we’ll provide a selection of special add-ons which are available for a limited time. These products will not renew with your subscription.

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Customize to your schedule.

Try new cuts each month or keep your favorites coming. Pause, cancel or adjust your next delivery at anytime.

Are your animals 100% pasture raised?

Absolutely. They live outdoors and have continual access to fresh pasture. They are regularly rotated to new paddocks to ensure the cleanliness of their habitat.

We get asked a lot what our animals eat, and it varies a bit according to species. But they all graze continually. The beef and sheep are 100% grass fed and finished. The chickens and hogs forage on pasture. They also receive a supplemental GMO-free feed that’s primarily made of local corn and soy and oats. It’s also full of species-specific vitamins and minerals and probiotics.

Can I change what's in my box every month?

Yes! Just log in to your account page any time before your order renews and add and subtract away. If you like your box the way it is, just leave it alone. The order will renew automatically every 30 days. Here’s a short tutorial to help you make those changes.

Will I get a reminder about my renewal?

Yep, we’ll send you an email 10 days before your box renews.

What if I'm not ready to receive my box when my order renews?

No problem, just log in to your account page and put it on hold. Or you can change the renewal date to something that better fits your schedule.

What if I need more meat before its time for my renewal?

Piece of cake.  Just login to your account page and change the renewal date. You could get weekly shipments if you were that enthusiastic.

Do I have to subscribe to order from you?

All our boxes are subscription-based. But you can pause or cancel any time from your account page. And there’s no penalty for canceling.

Where else can I find your meat?

Our meats are available at two online farmers’s markets: Arkansas Local Food Network and Conway Locally Grown.

 

The following retailers carry our meats:

Cabot Meat MarketBoulevard Bread Company • Terry’s Finer Foods

 

Restaurants that serve our meats:

South on MainThe Root CafeBoulevard BistroCafé@HeiferFarmer’s Table CafeThe Hive • Brave New Restaurant • kBird • Mylo Coffee Co. • Crave FuelLost Forty Brewing

 

Distributors we work with:

Sysco • Ben E Keith • New South Cooperative

When will I receive my order?

Your ship date depends on your shipping zone.

Here’s a link to our zone map. And here’s a link to a chart that breaks down our shipping schedule by zone.

When your order ships, you’ll receive an email with a tracking number. And feel free to give us a call if you need more information.

How will my meat be shipped?

Our current carrier is FedEx. Your meat will arrive frozen. To ensure the quality of your delivery, we use an insulation made from recycled denim—which is biodegradable and recyclable—and dry ice.

Please note—if you have special delivery requests or instructions, FedEx is happy to work with directly you on those. All you have to do is set up an account, and you have easy access to tracking information, updates, alerts, and customized delivery options.

Do you ship to PO boxes and apartments?

Unfortunately, FedEx can’t leave our packages in a PO Box because they are perishable. Have a friend willing to loan you their front porch?

What kind of payments do you accept?

We accept all major credit cards.

When will my order ship?

Your ship date depends on your shipping zone. (See above.)

Here’s a link to a chart that breaks down our shipping schedule by zone.

When your order ships, you’ll receive an email with a tracking number. And feel free to give us a call if you need more information.

How will my package arrive?

We use FedEx to ship our foods. Your meat will arrive frozen in a cooler.

Please note—if you have special delivery requests or instructions, FedEx is happy to work with directly you on those. All you have to do is set up an account, and you have easy access to tracking information, updates, alerts, and customized delivery options.

How do you keep my meat frozen?

We use an insulation made from recycled denim—which is biodegradable and recyclable—and dry ice. Sometimes some of the dry ice is still intact when the box arrives—don’t touch it!

What should I do with my cooler and box?

The boxes and the denim insulation are recyclable and should be picked up by most curb-side services.

What US states do you ship to?

All of them except Alaska and Hawaii!

Who do I contact if I have questions about my shipment?

Anne is our order fulfillment guru. Email her at anne@grassrootscoop.com. Or call her at 501-725-1254

Our Guarantee

We want you to be completely satisfied, even excited about, the foods you receive from us. To ensure the integrity of our meats, we inspect every package carefully and pack our boxes with a great deal of attention.

 

And to be sure that you are thrilled with your order, we guarantee your satisfaction with the quality of our products. All foods will arrive frozen in good condition. If either of these standards are not met, we’ll issue you store credit or reship the product within 30 days of your purchase.

 

If you enter incorrect delivery information, we are not responsible for delivery errors or late deliveries. If you fail to move the products you receive into proper frozen or refrigerated storage in a timely manner, we are not responsible for the quality of the products. But if your package does not arrive or if it arrives in poor condition, please give us a call at 501.725.1254 and we will work to resolve the problem and replace your order.

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