Shipping Information

shipping information 

When Will my order ship?

Check out this chart to see your ship date based on your zone. It’s more complicated that we’d like. Feel free to give us a call or email anne@grassrootscoop.com if you have any questions.

how will my package arrive?

We use FedEx to ship our foods. Your meat will arrive frozen in an EPS foam cooler.

How do you keep my meat frozen?

We use EPS foam coolers—which are reusable and recyclable— packed with dry ice. Sometimes some of the dry ice is still intact when the box arrives, which should not come into direct contact with your skin.

What should I do with my cooler and box?

Recycle, reuse or repurpose it! Here’s a link to facilities across the country that specialize in EPS foam recycling. If that’s not an option for you and you don’t have a use for it, many UPS and FedEx stores will accept and reuse EPS. And if you are in or near Clinton, Arkansas, and would like to drop off your cooler with us, we’d be glad to have it back.

How much does shipping cost?

All orders over $75 ship for free! Anything under that has a $25 shipping fee.

What States do you ship to?

All of them except Alaska and Hawaii!

WHo Do i contact if i have a question about my Shipment?

Our e-commerce manager Quinn. She can answer any questions you have. Email her at quinn@grassrootscoop.com.

Any unanswered questions? CONTACT US!

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