Returns and Refunds

Our Guarantee

We want you to be completely satisfied, even exited about, the foods you receive from us. To ensure the integrity of our meats, we inspect every package carefully and pack our boxes with a great deal of attention.

And to be sure that you are thrilled with your order, we guarantee your satisfaction with the quality of our products. All foods will arrive frozen in good condition. If either of these standards are not met, we’ll issue you store credit or reship the product within 30 days of your purchase.

If you enter incorrect delivery information, we are not responsible for delivery errors or late deliveries. If you fail to move the products you receive into proper frozen or refrigerated storage in a timely manner, we are not responsible for the quality of the products. But if your package does not arrive or if it arrives in poor condition, please give us a call at 501-725-1254 and we will work to resolve the problem and replace your order.