Welcome to the New Grass Roots!
Today marks a lot of new and exciting things for Grass Roots—a new way of ordering, a new site, and a new loyalty program to thank you for being part of Grass Roots. We have the same nutritious, delicious meats, but we wanted to make your experience—from order, to delivery, to table—as easy as possible.
You might be wondering what a new way of ordering means. It's simple—now, no subscription is required to place an order. You can order the quantity you want when it best fits your schedule. We accounted for those of you that love having a subscription by including an easy reorder button on your account for the next time you want to stock up, and we'll even send a reminder email so you know it’s time to stock your freezer.
Since we were changing the way you order, we decided it was a great time to update our site to ensure it is best possible experience. That’s why we created a new look and feel that makes it so easy to find what you are looking for, and it loads at lightning speed. But an improved experience is not just about the way a site looks and feels, it’s also about how we thank our customers for believing in our product and shopping with Grass Roots.
That’s why we're most excited about sharing our new loyalty program—Real Rewards. Our customers are an important part of the Grass Roots family, and we wanted to find a way to thank you. Real Rewards does just that. You earn points for every dollar spent and can redeem them at any time when you checkout. Be sure to lookout for updates from us on how to earn double points when we run special offers.
At Grass Roots, our journey to improving how meat is produced and consumed makes us who we are. As you might have noticed, a few months back we updated our logo to include a farm truck. This representation is a nod to our beginnings when we hand delivered each order in the back of our trusty farm truck. Twelve years later we’ve still got our truck, but we now deliver nationwide to help ensure you all get real meat direct from our farm to your table.
Please reach out if you have any questions or concerns and we look forward to many more years together!
The Grass Roots Team